What is Bluebird?

Bluebird is a Distributed Revenue Orchestration platform built for companies that sell through
external sales networks — contractors, dealers, agents, installers, distributors, channel partners,
and resellers. Bluebird helps organizations route opportunities instantly, engage the right people
faster, and gain visibility into conversion outcomes across distributed teams.

How does Bluebird work?

Bluebird connects incoming leads or opportunities from any source — web forms, CRMs,
marketing platforms, spreadsheets, APIs, or partner systems — and intelligently routes them to
the best-fit sales representative or partner. It bases routing on rules, performance, geography,
availability, skills, or AI-driven scoring. The platform engages recipients through SMS and email,
captures outcomes, and provides full visibility into the funnel.

Who is Bluebird built for?

Bluebird is designed for organizations that rely on people outside their direct org chart to
generate revenue. Common industries include:
• Home services & contractor networks
• Manufacturing & dealer channels
• Real estate brokerages
• Insurance organizations
• Franchise systems
• VAR and reseller ecosystems
• Multi-location retail networks

What makes Bluebird different from traditional lead routing tools?

Most lead routing systems stop at assignment. Bluebird orchestrates the entire distributed sales
workflow: intelligent routing and prioritization, instant engagement through SMS and email, AI-
assisted responses, conversion visibility, and performance-based distribution logic—all with a
frictionless, no-login required approach for end-users.

Does Bluebird require users to log in?

No. One of Bluebird’s core advantages is frictionless engagement. Sales reps, contractors,
agents, and partners can accept leads, update statuses, and collaborate directly through SMS
and email without needing to log into another platform.

How quickly are leads delivered?

Typically within seconds. Bluebird is designed to minimize lead decay and maximize speed-to-
lead by instantly notifying the right recipients through SMS and email.

How do I know every lead is being worked?

Urgency is critical when dealing with leads. Bluebird’s exclusive acceptance clock creates lead
urgency: if a lead is not accepted within a specified time window, it is automatically routed to the
next best agent, ensuring no lead falls through the cracks.

How does Bluebird automate my lead workflow?

As marketing generates leads from various sources (webforms, emails, Facebook campaigns,
HubSpot, etc.), Bluebird’s patented parsing and scoring engine matches leads to the best-suited
partner automatically, without requiring manual intervention.

How easy is it to use Bluebird?

Because agents do not need to log into a platform, using Bluebird is seamless. After
configuration, agents are offered or routed leads via their direct contact details, eliminating the
hassle of app downloads, continuous logins, or in-app training.

Can Bluebird operate in different languages or currencies?

Yes. Bluebird has been built to accommodate a variety of different languages and currencies to
support users all over the globe.

What routing methods does Bluebird support?

Bluebird supports a wide range of advanced methodologies, which can be tailored to fit your
business model:
• Round robin & Smart round robin with scoring thresholds
• Territory & Geography routing (using zip codes, radiuses, or custom polygons)
• Skills-based and Availability-based routing
• Weighted performance routing
• Fastest response (“fastest finger” or shark tank)
• Team-based distribution
• AI-assisted prioritization

How does Bluebird accommodate large partner networks?

Through complex parent-child relationship mappings, Bluebird manages leads across your entire
sales network. This ensures appropriate routing to applicable partners and specific agents within
those partners, while maintaining a unified data trail for documentation and reporting.

Does Bluebird use AI?

Yes. Bluebird uses AI-powered capabilities to support human sales teams. Features include
generative AI to score and reorganize lead data (Pre-flight AI), patented narrow AI and machine
learning routing algorithms (In-flight AI), and generative AI agent assistance tools for post-
acceptance interactions (Agent-assist AI featuring “Aubrey”).

How does Bluebird improve conversion rates?

Bluebird improves conversions by dramatically reducing response times, matching opportunities
to the best-fit reps, increasing partner engagement, eliminating workflow friction, driving
accountability through follow-up reminders and performance scoring, and providing real visibility
into funnel performance.

How do I know I need an automated lead management solution?

Strong indicators include increased time commitment from sales and marketing managers
dedicated to manual lead management, dropping conversion rates, and growing numbers of
leads that go unactioned. As sales networks expand across regions and verticals, supporting
software becomes essential.

Can Bluebird integrate with our CRM and other systems?

Yes. Bluebird integrates via APIs, webhooks, and custom integrations with CRMs (Salesforce,
HubSpot, Pipedrive), marketing automation platforms, lead providers, data warehouses (Oracle,
Power BI), and internal systems. It synchronizes lead assignments, acceptance activity, response
times, opportunity stages, and performance metrics.

How long does the transition to automated lead management take?

Full activation of a self-serve Bluebird account can happen in a single day. For complex
international lead distribution models, Bluebird’s professional services team works to get
organizations up and running as swiftly as possible.

How much training is required to set up the platform?

Bluebird is designed to be highly user-friendly. With instruction, guided onboarding, and managed
support from the Bluebird team, configuring the platform is easily managed by clients without
requiring intensive technical training.

How is Bluebird priced?

Bluebird offers structured pricing tailored to sales networks. The Base tier includes 100 seat
licenses and lead routing for up to 100 leads per month (or 1,200 leads per year on the annual
plan). For high lead volumes or larger networks, Bluebird provides
Custom quotes.

What support and professional services does Bluebird offer?

Dedicated Support: Prompt troubleshooting and platform guidance.
Managed Onboarding:
• Expert guidance through the implementation process.

Regular Account Reviews:
• Ongoing evaluations to continuously optimize your strategy.

Professional Services:
• Tailored consulting, CRM optimization, custom plugin development,
and campaign setup.